Latest Information: Coronavirus

We have the following information on this page:  (Last updated 26 March)

  • Official Coronavirus UK guidance.
  • Council services.
  • Closures.
  • Businesses offering deliveries and alternatives to visiting.
  • Community healthcare support and offers.
  • Tourism business support information.

Get the latest news updates on our Lancaster Facebook and Twitter pages or on our Morecambe Bay Facebook and Twitter pages


Official Coronavirus UK guidance – What we need to do

Stay at home

  • Only go outside for food, health reasons or essential work.
  • Stay 2 metres (6ft) away from other people.
  • Wash your hands as soon as you get home.
  • Find the latest information on the official UK government website.

Council Services

    • Visitor Information Centres in Morecambe and Lancaster will be closed to face to face visitors until further notice, but are open for phone and email enquiries on 01524 582394 /
    • Lancaster and Morecambe Town Halls – Public meeting rooms will be closed until further notice and any pre-booked events cancelled. The customer service centres are now closed to the public but are still accepting web, telephone and email inquiries. For information on how to contact customer services, please click here.


Known Closures

  • All non-essential shops are now closed.
  • All Bars, Clubs, Pubs and Restaurants are now closed until further notice.


Local Gift Vouchers

Gift vouchers are a great way to support our local hospitality, retail, arts and leisure businesses in these challenging times.

To learn more about all the wonderful local gift vouchers available to purchase, please check out the website for more information.



Businesses offering alternative options, such as home delivery:

(Please contact the venue directly for further information and bookings)

Food and Drink

Community and Healthcare Support




Pet Supplies

    • Cinnamon Trust – Offering various services – Dog walking, pet food collection, pet medication and urgent transport in the LA1 area. Please phone 01736 757900 for more information.
    • Burch Tree Vets – Lancaster and Morecambe branches are closed but they are still offering daily video consultations. Carnforth branch is open but by appointment only. 24 hour emergency pet service continuing as normal. Please phone 01524 720002 for more information.
    • AJ Exotic Pet Supplies (Lancaster) – Home deliveries on all pet equipment and supplies. Please phone 01524 69825 for more information.



    • EE, O2, Three and Vodafone – These mobile networks are waiving data usage for access to and This means that visiting these pages will not count towards your data usage and should also be available even if you have no data access on your mobile plan. Please double check that your network is participating in this offer.
    • Zero Cars – Zero Cars are offering free travel to elderly members of the community as well as NHS workers. Please see this Facebook post for more information.


Coronavirus Tourism Business Support

The following organisations have put measures in place to support tourism businesses.

Central government
A full range of business support measures have been made available to UK businesses and employees by central government –

Visit Britain
Visit Britain have set up a dedicated Business Advice Hub to help tourism businesses quickly access information and support including signposts to the latest Government health advice, how to manage staff, cleaning guidance and financial support available.  Visit Britain have also re-opened their Tracker Survey to monitor the impact of the COVID-19 outbreak on all aspects of the UK tourism industry.

Marketing Lancashire
Resources and updated information can be found on Marketing Lancashire’s website –

Boost – Lancashire’s Business Growth Hub
Dedicated #Askforhelp team ready to assist businesses impacted. They can offer resilience tips and connect you to specialist advisors. Call 0800 488 0057.

Lancaster City Council
A business support team has been set up to support local businesses. Follow the link for information and to register with the team.