Plan your visit with our Visitor Information Centre

Lancaster Visitor Information Centre can be found in the creative hub of The Storey, close to the castle and on-route from the Railway Station to the city centre.

Here’s the many reason they are best suited to help you plan your visit…




Find some inspiration

The friendly team of are here to share their expert local knowledge and can provide some advice on a wide range of subjects to help you make the most of your stay. Pop in for some top suggestions on where to eat, stay or visit.


Get your bearings

The centre has a host of free city maps and guides in stock. Only got a couple of hours spare? Ask at the counter for our heritage trail leaflet, to help you tick off all the city’s highlights.


Explore Lancaster and Beyond

If you are looking at visiting Lancaster as well as thinking about exploring the wider area, you can pick up guides on the Lake District, Yorkshire Dales and Blackpool for an action packed holiday. Or why not book a day trip at the centre with local travel company – Travellers Choice!

Get the full ‘Storey’

Lancaster VIC is housed in The Storey, a creative hub that also boasts the city’s largest gallery, a vibrant events programme, and The Printroom. The café sells Atkinson’s coffee, light lunches and some fantastic homemade cakes.


Never miss a thing

Lancaster has a vibrant festivals and events scene. Buy your tickets over the counter for many special shows and performances with their Box Office service. You can also book for performances at The Dukes theatre, The Platform, Lancaster University Concerts as well as local concerts around the area.


Find time to relax

Pick up a visitor guide in the centre, then grab a seat inside the Printroom Café or outside in the tranquil Storey Gardens. Now’s the chance to take a little time out before planning your next move.


Pick up a best seller

If you are looking for a good read on a train journey home, then pop in to browse a small but fascinating collection of novels. Find books inspired by our local history and landscape including Lee Metcalfe’s ‘Lancaster Images of an Historic City’ and ‘A Discovery of Witches’.

Save some money

Pop into the centre at the start of your holiday to take advantage of some great offers and discounts. Lancaster’s VisitCard provides you with discounted admission to a variety of activities as well as savings at various shops and eateries. You’ll be saving money before you know it! CURRENTLY UNAVAILABLE (January 2022)

Support Local Makers

The centre has a fantastic shop selling Lancaster merchandise, maps and gifts, and supports many local makers, producers and suppliers. Pick up some beautiful cards, prints from local artists, handmade jewellery and glassware, or tuck into some tasty Lancashire produce.

Keep in touch

Why not keep in touch with everything that’s going on in Lancaster, from events, offers, and things to do by following the visitor centre’s Twitter & Facebook pages.


Visitor Information Centre



Lancaster Visitor Information Centre
Meeting House Lane
Lancaster, LA1 1TH
(01524) 582394


Don’t forget to follow them on Twitter and Facebook.

What to sell tickets for your events? Find out more about the centre’s TicketBox Service.