Lancaster Visitor Information Centre

Lancaster Visitor Information Centre is housed within the historic Storey building, in the shadow of Lancaster Castle.

Although the Information Centre is temporarily closed to visitors*, the fantastic Visitor Information team can still be contacted on:

  • Mondays, Wednesdays and Fridays only between 10am and 3pm by phone/email on 01524 582808 / (Closed Bank Holiday Monday 31st May).
  • or every weekday via our social media channels (Facebook or Twitter).


Please get in touch if you have any queries about visiting Lancaster, including advice on what’s open, what to see and do, where to park and where to eat out. The latest general guidance from the government about visiting places can be found here.

You can also visit our Love Lancaster Gifts and Guides page to buy Lancaster gifts, books and souvenirs which can be posted out to you.


*Please note that the Printroom Cafe in the Storey is now open.


We hope to be able to welcome you back to visit us in person soon, but for now, here’s how to contact us:

Telephone: 01524 582808 (Mon, Wed, Fri)
Email: (Mon – Fri)
Twitter: (Mon – Fri)
Facebook: (Mon – Fri)