Lancaster Visitor Information Centre

As of 4pm on 26.03.20 Lancaster and Morecambe Visitor Information Centres will be closed until further notice.

If you require a refund for a Platform show or any other event that has been cancelled that you booked through the VIC, you can contact a member of staff via telephone (01524 582803) on Mondays and Tuesdays only between 10am and 3pm.

We ask for your patience during this time, as lines are likely to be busier than usual. Thank you for your understanding.



We are Lancaster’s Visitor Information Centre and based in the heart of the city. We provide a great range of services to help you make the most of your stay.

Address: The Storey, Meeting House Lane, Lancaster, LA1 1TH.

Open: Monday – Saturday, 10am – 4pm

Telephone: 01524 582394



We also have a Visitor Information Centre in Morecambe – so call in when you’re out and about on your travels for information about Morecambe town and Morecambe Bay.