Accessibility at Lancaster City Museums

Here at Lancaster City Museums we are working hard to make our buildings as accessible as possible. This is a page in development, so please bear with us as we continue to add content.

Please be aware that the stairlift at Lancaster City Museum does not currently work. We are working on getting a replacement as soon as possible. We are really sorry but this means that the first-floor galleries (most of the permanent exhibits) are currently not accessible to anyone unable to climb two flights of stairs.

The ground floor remains completely accessible and can be reached via the main steps or a ramp by the entrance to Lancaster Library, next door. Our main exhibition gallery is on the ground floor.

The Maritime Museum is wheelchair-accessible, with a lift to all main floors. There is also a sensory backpack available for use by children and young people with autism.

We are working on several ideas to increase accessibility in our museums, including the Touch and See Project for the visually impaired.

If you would like to talk to us about an access issue at our museums then please contact either:

Lancaster City & Cottage Museums at or 01524 64637 or

Lancaster Maritime Museum at or 01524 382264


Documents to download

Visual Story of the City Museum, including Sensory Maps: City Museum Sensory Floor Plan

Lancaster City Museum Access Statement

Maritime Museum Access Statement

Cottage Museum Access Statement